Forward Deployment Engineer Housing

Who is Recruiting from Scratch

Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs, then connect them with top‑tier candidates who are not only highly skilled but also the right fit for the company’s culture and vision. Our mission is simple : place the best people in the right roles to drive long‑term success for both clients and candidates.

Location

New York, NY (Onsite 5 Days / Week)

Company Stage of Funding

Series E, Venture‑Backed

Office Type

Onsite

Salary

$120,000 – $200,000 USD

Company Description

We’re representing a fast‑growing AI company transforming how housing and healthcare organizations operate. Their platform integrates deeply into existing workflows to automate communication, reduce manual work, and streamline critical processes like appointment scheduling, leasing, maintenance coordination, and more.

They recently raised a $250M Series E led by Andreessen Horowitz , fueling rapid expansion as they continue to scale AI solutions across essential industries.

What You Will Do

As a Forward Deployed Engineer , you’ll sit at the intersection of engineering, product, and customer operations. You’ll manage new product launches, work directly with clients and internal teams, and ensure deployments run smoothly while continuously improving systems through data‑driven insights.

Key Responsibilities

• Program manage product launches and lead internal product knowledge sessions.
• Build enablement materials and train internal and client teams on new features.
• Use SQL and BI tools to monitor product health and resolve configuration issues.
• Partner across Support, AI Ops, Product, and Engineering to improve product performance.
• Act as Voice of the Customer , synthesizing feedback from support tickets, user sessions, surveys, and client conversations.
• Conduct discovery sessions with new clients to understand needs and ensure successful implementation.
• Move quickly and operate autonomously in a high‑intensity, fast‑growing environment.

Ideal Candidate Background

Preferred

Compensation and Benefits and Other Things

Salary Range : $120,000-$200,000 base.

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