Residency Administrator - St. Francis Family Medical Practice

Residency Administrator - St. Francis Family Medical Practice

Bon Secours Mercy Health is seeking a Residency Administrator to support the family practice residency program, rural track residency and associated fellowship programs. This role oversees the overall functioning of the residency, including management of resident physicians and staff, workflow development, financial performance and compliance with Accreditation Council for Graduate Medical Education (ACGME), Residency Review Committees (RRC), and Bon Secours compliance.

Key Relationships

• Works closely with the Program Director(s) to develop and implement operational and educational workflows.
• Collaborates with Administrative Director and legal department on contractual and affiliation agreements for resident training and education.
• Works with practice management to develop clinical workflows affecting resident education.
• Collaborates with peers in local and regional Bon Secours ministries.

Education, Training & Experience, Skills and Abilities

Master's degree in management or related field and three to five years of management experience or commensurate education in healthcare administration, healthcare regulatory compliance or academic medicine. Knowledge of resident educational standards. Computer proficiency including word processing and spreadsheet applications and knowledge of electronic medical record systems. Ability to navigate technology effectively and learn new software and applications promptly.

Excellent written and oral communication skills. Strong interpersonal skills and ability to handle confidential matters effectively. Ability to express opinions openly and provide feedback timely and productively. Capable of examining and re-engineering operations and procedures with critical thinking, problem solving and decision making. Experience with budgeting and communicating financial information. Flexibility to accommodate changes in workload and to respond calmly in stressful situations. Ability to work independently and set priorities with minimal supervision. Commitment to the organization's values, mission, and vision.

Supervisory Responsibilities

Manage the staff of the family practice residency program, comprising 26 or more resident physicians and approximately 2–5 support staff. May supervise personnel across multiple locations.

Essential Job Functions

Administrative Management

Other Job Functions

Working Conditions

The individual may come into contact with human blood and other potentially infectious materials. Follow universal precautions, use PPE and follow infection control policies.

Benefits

Equal Employment Opportunity

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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