Salesforce Administrator

The Salesforce Administrator is responsible for managing and optimizing the our Salesforce platform to support our sales', service, installation, and customer support teams. This role will ensure the data integrity and system functionality are maintained while identifying opportunities for process improvements to drive business success.

Duties and Responsibilities

• System Management and Maintenance

Administer and maintain the Salesforce platform (and integrations), ensuring system efficiency and data integrity

Perform regular data audits and maintenance to ensure data accuracy and completeness

Identify and implement system enhancements and process automations to improve user experience and business operations

Provide training and support to Salesforce users to enhance their understanding and use of the platform; effectively communicate changes and best practices

Create and manage customer reports, dashboards, and analytics to provide insights into business performance

Ensure compliance with security policies and procedures; manage data security and access controls in collaboration with IT as needed

Skills and Specifications

Education and Qualification