Director of Operations - (Residential Multi-Family Property Management)

Director Of Operations - Residential Multi-Family Property Management

NOT A REMOTE POSITION - REQUIRES PRIMARY RESIDENCY IN THE HOUSTON, TX REGION.

SUMMARY :

The Director of Operations, Residential Multi-Family Property Management, will report to a Senior Vice President and will primarily be responsible for executing strategically important operational priorities in support of our managed portfolio of multi-family apartment communities. It is not presently anticipated that this role will be assigned a designated group of properties to directly oversee, however will need to be nimble and flexible to adapt to the operational business needs, including to step into the temporary capacity as an interim Regional Property Manager (RPM) if such a need arises. As such, the Director must be a seasoned expert in all aspects of multi-family property management, with deep expertise in all affordable housing programs (LIHTC, HUD Section 8, etc.) and possess exposure to conventional / market-rate multi-family property management. The Director of Operations will also demonstrate their daily operational effectiveness in the areas of financial acumen, project management, market awareness, successful communication and the implementation of corporate policies, programs and initiatives. Outstanding interpersonal skills are needed in order to interact successfully with all stakeholders, including corporate support departments.

CORE COMPETENCIES :

• Dealing with ambiguity
• Project management and organization
• Business and financial acumen
• Customer and service-orientation focus
• Ability to train, coach, and mentor
• Ethics and values
• Integrity and trust
• Motivating others
• Strategic agility
• Building effective teams
• Managing vision and purpose

ESSENTIAL DUTIES AND RESPONSIBILITIES (Note that other duties may be assigned) :

EXPERIENCE AND SKILL / KNOWLEDGE QUALIFICATIONS :

TECHNICAL / SYSTEMS :

Extremely strong capabilities, familiarity, and functionality with Microsoft Office and Yardi systems.

EDUCATION :

College degree with job / industry or business-related coursework is highly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS :

CPM / HCCP / COS / certification.

LANGUAGE SKILL :

Exceptionally strong English communication skills.

MATHEMATICAL SKILLS AND REASONING :

Ability to work with mathematical concepts and apply principles of logical or scientific thinking.

WORK ENVIRONMENT AND PHYSICAL DEMANDS :

The role will require occasional travel to apartment community properties and the corporate office. Must be available during and outside of traditional weekday working hours. Must have access to reliable transportation and the ability to travel.

This role is exempt and has an anticipated annualized base salary range of $100k-$130k for a new employee depending on relevant factors. This position may be eligible to receive discretionary and / or performance-based bonuses. Full-time positions are eligible for paid vacation, sick and related leave, paid holidays, and health & welfare benefits.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.