Director Business Program Management

Director, Deal Desk Enablement & Operations

Deal Desk Excellence is the central global team focused on enabling the organization to win deals, drive strategy and protect Microsoft, through partnerships and governance. This leader ensures that Deal Managers (DMs), Sales Contract Managers (SCMs), and Commercial Executives (CEs) have the skills, tools, and standardized processes needed to deliver customer value efficiently and effectively.

Responsibilities :

• Attract, retain, and develop a high performing Commercial Enablement and Readiness Team.
• Support the creation of an inclusive culture where your team members can operate as their authentic selves.
• Streamline deal-making processes and standardize operations to drive productivity and maximize business value.
• Align deal execution models and practices with strategic business priorities.
• Partner across functions to establish and embed best-in-class deal-making practices.
• Implement Voice-of-the-Field listening mechanisms to identify and address areas for improvement.
• Assess resourcing needs and define compensation and territory coverage plans aligned with strategic priorities.
• Evolve role focus in alignment with business and market shifts, ensuring clarity in scope and required competencies.
• Drive adoption of AI and platform enhancements that simplify and modernize end-to-end deal-making.
• Partner with stakeholders to ensure clarity and alignment of roles, accountabilities, and success metrics.
• Develop and deliver readiness and professional development tailored to DMs, SCMs, CEs, and their Managers communities. Ensure teams have access to updated content, value propositions, and best practices.
• Foster a culture of collaboration, community, and continuous learning across global teams.

Qualifications :

Required / minimum qualifications :

Additional or preferred qualifications :

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation.

Microsoft will accept applications for the role until November 10, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.