Manager, Software Engineering

Ready to be a Titan?

As an Engineering Manager at ServiceTitan, you will lead one to two squads, driving execution, technical excellence, and team growth. You will foster a high-performance culture, ensuring alignment with business goals while empowering your team to excel.

What you'll do:

• Leadership & Team Growth: Develop engineers through coaching, feedback, and structured growth plans. Build a strong, adaptable team by recruiting and retaining top talent. Support individual team members and ensure teams align with overall company culture and values. Instill a sense of ownership in your team in the relevant product area as well as empathy for our customers.

• Strategy & Execution: Define and execute quarterly plans, ensuring timely, high-quality feature delivery. Drive agile ceremonies and monitor key success metrics. Provide clear priorities for day-to-day execution.

• Technical Expertise: Provide hands-on technical leadership, guiding architecture, design, and development best practices. Participate in code reviews. Evaluate feasibility, identify risks, and balance trade-offs.

• Customer & Business Impact: Deliver on-time, secure, reliable features that address customer needs.

• Collaboration & Communication: Work cross-functionally with senior leadership, engineering, product, and UX teams. Articulate team contributions to broader company initiatives. Maintain open and transparent communication about the team's progress and risks with senior leadership and stakeholders.

• Ownership & Accountability: Set goals, empower your team, and drive a culture of continuous learning. Celebrate successes and learn from failures.

What You'll Bring:

• 10+ years of software engineering experience, including 5+ years in leadership roles.

• Strong technical expertise in modern frameworks (e.g., .NET, React, SQL, Azure, DevOps).

• Proven ability to lead agile teams, deliver results, and drive execution.

• Excellent communication and collaboration skills with a track record of cross-functional teamwork.

• Passion for talent development and fostering a high-performance engineering culture.

Nice to Have:

• Experience with observability tools (Grafana, DataDog) and performance optimization.

• Experience developing telephony products is a huge plus.

• B.S., M.S., or Ph.D. in Computer Science, Engineering, or a related field.

Join us in shaping the future of ServiceTitan through innovation, leadership, and customer impact.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $185,300 USD - $247,800 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.