Support Engineer

A company is looking for a Principal Associate, Support Engineer.

Key Responsibilities

Provide advanced technical support for complex system and application-related issues

Monitor system performance and proactively identify potential issues

Collaborate with cross-functional teams to resolve technical challenges and improve processes

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field

At least 4 years of system engineering experience

At least 3 years of software troubleshooting or customer support experience

Experience with scripting languages (Python, Bash) is preferred

3+ years of experience with public cloud technologies is preferred