Utility revenue specialist

Job Title :

• Utility Revenue / Billing Specialist (RECENT COLLEGE GRADS WOULD ALSO WORK) Duration : 06 months with possible extension Office : 9 106 E 2ND ST, Davenport, IA 52801 Hours 7 : 30 AM – 4 : 00 PM with ½ hour lunch Pay rate : $21.50 / hr. on W2 Job Summary We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies.
• This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.
• Key Responsibilities Investigate and resolve billing errors utilizing the customer information system (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.

Interpret and apply utility tariffs, billing policies, and regulatory practices.