Senior Operations Manager - Supply Chain - Upper Marlboro, MD

Senior Operations Manager

The Senior Operations Manager is a very experienced leader with between 5-7 years of experience leading and developing leaders in support of the business strategy focusing on day-to-day operational efficiency, cost reduction, key programs, and the general management of processes, policies, and procedures. The Senior Operations Manager guides and influences the development of managers and supports the selection, retention and engagement of both managers and employees. This critical role will enable succession planning across the network and requires a combination of focus and flexibility.

A day in the life

• Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scale
• Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
• Recruiting, selecting, onboarding, and training the right leaders
• The ability to demonstrate good judgement when making decisions and owns the impact of decisions made
• Promotes equity across the network and within the organization
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards
• Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building

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Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$102,500.00 - $170,500.00 Annual This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.