Customer Service Support Representative

A company is looking for a Customer Service Support Representative - Specialty Testing Client Billing (Remote).

Key Responsibilities :

Manage outbound calls or email replies, averaging 50-60 contacts per day

Invoice, monitor, and resolve aging accounts receivable for assigned client accounts

Follow standard operating procedures to update and resolve denied claims

Required Qualifications :

Associates degree with 1+ years of relevant work experience or High School diploma / GED with 3+ years of relevant work experience

Prior healthcare customer service experience is strongly preferred

Previous call center customer service experience is strongly preferred

Client billing collections experience is highly preferred

Ability to manage time and tasks independently while maintaining productivity