Site Services Coordinator

Job Description

Job Description

Job Title : Site Services Coordinator

Company : Astound Group

Location : Las Vegas, NV

Employment Type : Full-Time, On-Site

ASTOUND is a global experiential powerhouse with three core verticals : Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes.

With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients—powered by AI, integrated creative, and next-gen content strategy —and for the business itself, driving both revenue and enterprise value.

JOB SUMMARY :

The Site Services Coordinator supports Project Managers by conducting service research, creating project timelines, and handling administrative tasks like site binder creation. They assist in placing and confirming I&D and field service orders, ensuring professional, timely, and cost-effective service delivery. The coordinator builds and maintains a network of vendors, responds to inquiries, recommends cost-saving strategies, and tracks important site service and labor information. They initiate payment requests, approve invoices, and follow internal procedures. A proactive and resourceful approach is essential, with creativity and flexibility to achieve project goals effectively.

KEY RESPONSIBILITIES :

• Assists Project Managers with service research, project timeline creation, and other administrative activities related to site services (e.g. creation of site binders)
• Assists Project Managers with placing I&D and field service orders upon approval
• Follows up on field services orders for confirmation
• Establishes and maintains network of contacts among service contractors / vendors
• Responds to incoming calls as required from internal staff and external vendors
• Ensures quality service delivery and professional standards in a timely and cost efficient manner
• Recommends cost-saving measures to team
• Helps to track down show information and other site service / labor information, vendors and resources
• Maintains a proactive approach to all responsibilities and future projects
• Initiates RPO’s and payment requests, approves invoices (with support / feedback from Manager and appropriate PMs) and follows internal payment procedure
• Relies on experience and judgment to plan and accomplish goals
• A wide degree of creativity and latitude is expected

Q UALIFICATIONS :

THE VALUES YOU ALIGN WITH :

Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients.

BENEFITS AND COMPENSATION :

The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.

DIVERSITY COMMITMENT

We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.