Sr Manager Field Deployment, OMHS Integration and Deployment (I&D)

Field Operations Leader

Amazon is seeking an experienced senior leader to build and scale our Field Operations organization responsible for the installation, integration, and commissioning of mission-critical Automated Robotics (AR) projects. This role will oversee multiple Field Operations Leaders and drive the implementation of Amazon's proven operational model across our technical field teams. The successful candidate will lead the strategic scaling of the organization from one project in 2026 to more than ten in 2028. This role requires travel. Key job responsibilities include : leading and developing multiple Field Operations Leaders who manage AR field execution teams, leading the relentless execution of installations and commissioning of projects with no injuries and defects, driving the organizational design and scaling strategy from one to ten projects in three years, establishing and refining the "site leader, area manager, technician" operational structure across all field teams, overseeing the implementation and optimization of the two-weeks-on / two-weeks-off staffing model to achieve industry-leading retention rates in high-travel roles, defining and measuring success metrics for safety, timeline, cost, and quality in partnership with Central and Quality teams, building strategic workforce planning capabilities to ensure appropriate bench strength and talent development for rapid scaling, developing standardized processes, training programs, and operational playbooks that can be deployed consistently across all field teams, partnering with senior leadership across Engineering, Operations, Supply Chain, and Finance to align on strategic priorities and resource allocation, driving continuous improvement initiatives to enhance operational efficiency and effectiveness, and building relationship and earning trust with operational counterparts.

Basic qualifications include a Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field, experience managing budgets, experience running an effective operational excellence program, 15+ years of experience in operations management, with at least 8 years in senior leadership roles, 10+ years of experience leading large-scale technical operations with demonstrated success in scaling organizations, and a proven track record of building and developing leadership teams. Preferred qualifications include a Master's degree, or MBA, experience leading operations at Amazon or similar high-growth, technology-driven organizations, background in robotics, automation, or advanced technical installations, experience scaling organizations by 5-10x while maintaining or improving quality metrics, track record of implementing innovative staffing models that drive retention and operational excellence, strong executive presence with the ability to influence and align senior stakeholders, experience leading geographically dispersed teams across multiple locations, deep understanding of supply chain operations and technical project management, and Six Sigma Master Black Belt or equivalent operational excellence certification.