At Cencora, our team members are central to our mission of creating healthier futures for people and animals. If you aspire to make a meaningful contribution within the health sector, we invite you to apply to join our innovative company.
Role Overview : As the Communications Team Leader, you will oversee a dedicated team responsible for crafting high-quality instructional documentation and eLearning content, focusing primarily on our internal audiences. You will play a vital role in guiding the team's efforts by utilizing your understanding of business priorities and documentation best practices to set clear delivery expectations and timelines.
Key Responsibilities :
- Lead the execution of a strategic plan for business communications, which includes creating enablement content, organizational announcements, work instructions, job aids, eLearning modules, and updates shared on our intranet.
- Edit and curate the internal e-newsletter.
- Craft messaging for senior leadership and assist with internal and external communications as directed.
- Collaborate with business owners to fully understand their documentation needs.
- Manage deadlines and update tracking systems to ensure timely delivery of documentation.
- Ensure documentation adheres to established standards and knowledge management procedures.
- Individually edit and create materials as necessary, maintaining high quality.
- Support team members in using software for document preparation, including Microsoft Word, Visio, PowerPoint, and Excel.
- Partner with Marketing to repurpose existing materials effectively.
- Review and edit materials submitted directly by other departments.
- Stay informed about business process changes, initiating revision cycles as needed.
- Oversee internal requests for documentation via email or tracking software.
- Prepare monthly reports on communication activities for leadership.
- Keep informed about trends in healthcare and communications technology.
- Foster strong relationships with internal stakeholders.
- Undertake additional duties as assigned.
Qualifications :
A Bachelor's degree in Communications, Education, Writing, Journalism, or Marketing.Over five years of progressive experience in communications or instructional design.Exceptional writing and verbal communication skills.Strong organizational skills with keen attention to detail.Creative and strategic thinker.Excellent interpersonal and professional skills.Familiarity with specialty pharmacy operations is a plus.Proficient in using Microsoft Office Suite and Adobe Creative Suite; knowledge of Articulate and other authoring tools preferred.Benefits : Cencora offers a comprehensive benefits package that supports our team members' physical, emotional, financial, and social wellness, including medical, dental, and vision care, as well as professional development opportunities.
This is a full-time position with a salary range of $86,500 - $123,860. Actual salaries may vary based on location and relevant experience.
Cencora is an equal opportunity employer, committed to creating a diverse and inclusive workforce. We celebrate individuality and ensure that all individuals are treated equally.