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Communications Team Leader

Communications Team Leader

CencoraConshohocken, PA, United States
11 hours ago
Job type
  • Full-time
Job description

At Cencora, our team members are central to our mission of creating healthier futures for people and animals. If you aspire to make a meaningful contribution within the health sector, we invite you to apply to join our innovative company.

Role Overview : As the Communications Team Leader, you will oversee a dedicated team responsible for crafting high-quality instructional documentation and eLearning content, focusing primarily on our internal audiences. You will play a vital role in guiding the team's efforts by utilizing your understanding of business priorities and documentation best practices to set clear delivery expectations and timelines.

Key Responsibilities :

  • Lead the execution of a strategic plan for business communications, which includes creating enablement content, organizational announcements, work instructions, job aids, eLearning modules, and updates shared on our intranet.
  • Edit and curate the internal e-newsletter.
  • Craft messaging for senior leadership and assist with internal and external communications as directed.
  • Collaborate with business owners to fully understand their documentation needs.
  • Manage deadlines and update tracking systems to ensure timely delivery of documentation.
  • Ensure documentation adheres to established standards and knowledge management procedures.
  • Individually edit and create materials as necessary, maintaining high quality.
  • Support team members in using software for document preparation, including Microsoft Word, Visio, PowerPoint, and Excel.
  • Partner with Marketing to repurpose existing materials effectively.
  • Review and edit materials submitted directly by other departments.
  • Stay informed about business process changes, initiating revision cycles as needed.
  • Oversee internal requests for documentation via email or tracking software.
  • Prepare monthly reports on communication activities for leadership.
  • Keep informed about trends in healthcare and communications technology.
  • Foster strong relationships with internal stakeholders.
  • Undertake additional duties as assigned.

Qualifications :

  • A Bachelor's degree in Communications, Education, Writing, Journalism, or Marketing.
  • Over five years of progressive experience in communications or instructional design.
  • Exceptional writing and verbal communication skills.
  • Strong organizational skills with keen attention to detail.
  • Creative and strategic thinker.
  • Excellent interpersonal and professional skills.
  • Familiarity with specialty pharmacy operations is a plus.
  • Proficient in using Microsoft Office Suite and Adobe Creative Suite; knowledge of Articulate and other authoring tools preferred.
  • Benefits : Cencora offers a comprehensive benefits package that supports our team members' physical, emotional, financial, and social wellness, including medical, dental, and vision care, as well as professional development opportunities.

    This is a full-time position with a salary range of $86,500 - $123,860. Actual salaries may vary based on location and relevant experience.

    Cencora is an equal opportunity employer, committed to creating a diverse and inclusive workforce. We celebrate individuality and ensure that all individuals are treated equally.

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    Team Leader • Conshohocken, PA, United States

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