Program Assistant

OVERVIEW

The Program Assistant will be responsible for supporting the implementation of one or more of the Field Office programs that provide case management and an array of social services to promote social well-being and economic self-sufficiency for refugees (and immigrants) arriving to Albany, NY. They will work with staff in the maintenance of social service cases by assessing client needs, assisting in the development and implementation of service plans, recommending and obtaining services, gathering information necessary for case managers to assist clients in obtaining services that will provide living arrangements appropriate to the clients identified need. Duties include setting up appointments for clients, to driving them to appointments, helping staff with airport arrivals, assisting with housing set-ups, documenting services via case files, providing interpretation when language abilities fit, organizing donated items, and a wide range of other tasks. This position is on-call as needed and reports to the Field Office Director.

DUTIES AND RESPONSIBILITIES

• Ensure the accuracy and timeliness of all social services provided to USCRI Albany clients.
• Assist with disbursement of funds to support clients' needs.
• Assist program staff with achieving program goals.
• Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information; and
• Perform other job-related duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. Other job-related duties may be assigned, as required by the supervisor(s).

POSITION REQUIREMENTS

TRAINING REQUIRMENTS

PHYSICAL DEMANDS

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Salary Range : $21.00 to $24.00 per hour