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Assistant Center Director
Assistant Center DirectorSolis Mammography • Willow Grove, PA, US
Assistant Center Director

Assistant Center Director

Solis Mammography • Willow Grove, PA, US
14 hours ago
Job type
  • Full-time
Job description

Assistant Center Director

Looking to elevate your career? Join us!

Work Location : Willow Grove, PA

Work Hours Full Time

Department Highlights :

  • Ability to support a growing organization focused on Women's Health.
  • High volume Centers with dedicated staff.
  • Collaborative work environment.

Here is what you will need :

  • Minimum of three to five years of healthcare industry experience required;
  • Minimum of 1 year supervisory experience preferred.
  • Strong desire to serve the internal and external customer;
  • Strong verbal communication and listening skills;
  • Energetic and flexible;
  • Manages multiple projects and timelines with a sense of urgency and follow through;
  • Works well in a fast paced, pressure oriented environment;
  • Well organized and detail oriented;
  • Follows direction with focused attention;
  • Exhibits sound judgment;
  • Maintains a calm, tactful demeanor when dealing with difficult situations;
  • Forms strong working relationships within the team;
  • Identifies additional tasks to be completed and willingly assists others;
  • Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement;
  • Proficient in Microsoft Office Suite;
  • Able to understand and communicate medical terminology;
  • Knowledge of database software and RIS software;

    • A Day in the Life of an Assistant Center Director :

  • Provide services and support for the following areas :
  • Operations :
  • Manages patient flow and communicates wait times to patients.
  • Assists the Center Director in overseeing daily operations of the center to include front desk, technologists, clinical assistants, nurses, medical records, and other roles within the center.
  • Assumes CD daily activities when CD is unavailable.
  • Effectively handles patient complaints and escalates as appropriate, as evidenced by patient survey scores;
  • Assists Center Director in managing the Penrad case management process
  • Reviews the delinquent exam report each month and ensures communication to specified patients;
  • Assist Center Director in creating and managing center team member work schedules.
  • Approve and correct time management entries in payroll system
  • Assist Center Director in communication to team during huddles, meetings and one on one discussions.
  • Participates in performance review process
  • Ensures compliance with all policies and procedures;
  • Ensures center has equipment and supplies needed to meet patient demands;
  • Communicates procedures and provides education to patients on an as needed basis involving a clinical team member as needed;
  • Organizes electronic communications and maintains documents for easy and efficient retrieval;
  • Sales and Profit :
  • Center meets or exceeds labor target;
  • Center maintains adequate supply par levels; meets or exceeds medical supplies budget;
  • Center meets or exceeds revenue and procedure target;
  • Center meets or exceeds profitability target;
  • Center meets or exceeds patient care goals;
  • Center meets or exceeds turnaround time and cost for procedures;
  • Reviews and analyzes monthly P&L and develops plans to impact areas of opportunity.
  • Team :
  • Works with the Center Director to monitor staffing levels and ensures appropriate coverage relative to patient volumes and budget;
  • Partners with Center Director to oversee the human resource management functions at the center, ensuring compliance with employment laws, company policies, guidelines and procedures;
  • Notifies Center Director immediately and sends critical documentation (EEO charges, garnishments, legal documents) to HR within 24 hours of receipt and follows up accordingly;
  • Creates and maintains frequent communication and positive relationships with team members as evidenced by surveys and turnover;
  • Oversees time and attendance and verifies punches, lunches, etc. in payroll system and reviews payroll data prior to submitting to payroll department;
  • Assists the Center Director in review of candidates in applicant tracking system and determines next steps to include, reviewing applications, releasing candidates, scheduling interviews, etc. on a weekly basis;
  • Assists the Center Director in conducting interviews and making job offers;
  • Facilitates orientation for all new team members;
  • Uses new hire orientation PowerPoint on the first day of employment for all new hires as evidenced through new hire checklist agenda;
  • Communicates significant disciplinary coaching and counseling opportunities to direct manager;
  • Assists Center Director in preparing and delivering performance evaluation discussions on a 90 day and ongoing basis;
  • Meets with direct manager on a weekly basis to review center activities and needs
  • Assists Center Director with team meetings on monthly basis to review center activities, build comradery and solicit feedback.

    • Why Solis Mammography?

  • A Great Place to Work for the fourth year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child / Adult Care as well as other unique benefits.
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    Assistant Director Center • Willow Grove, PA, US

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