Director of Community Life

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life at TCB

Community Life (CL) is TCB's place-based model that uses stable housing as a platform for connecting families, seniors, and households with disabilities to community resources and opportunities. We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education, economic mobility, youth development, voting registration, health, and resident leadership. Community Life's goal is to create equitable access to community supports, resources, and opportunities for all residents so that everyone can thrive. The successful candidate will have a chance to join in a once-in-a-generation neighborhood transformation process made possible through a federal Choice Neighborhood Implementation Grant.

About Choice Neighborhoods Implementation Grant (CNI)

The federal Choice Neighborhoods Initiative leverages significant public and private dollars to support locally driven strategies that address struggling neighborhoods with distressed public or HUD-assisted housing through a comprehensive approach to neighborhood transformation. Local leaders, residents, and stakeholders, such as public housing authorities, cities, schools, business owners, nonprofits, and private developers, come together to create and implement a plan that unleashes the full potential of communities by revitalizing severely distressed public and / or assisted housing and catalyzing critical improvements in the neighborhood, including businesses, services, and schools.

Woodhill Homes : The Cuyahoga Metropolitan Housing Authority and the City of Cleveland were awarded a $35 million FY 2020 Choice Neighborhoods Implementation Grant for the Buckeye-Woodhill neighborhood. In 2018, the Housing Authority, City, and community partners secured a Choice Neighborhoods Planning award. Now through the Choice Neighborhoods Implementation Grant, the partners are moving from planning to action. The lead grantee (CMHA) and their partners will : create 638 new, mixed-income rental units (with 162 project-based voucher units); develop a new health clinic, early childhood education center, and retail space on a commercial corridor; rehab owner-occupied housing and infill vacant lots; and connect residents to employment, health, early learning, and education opportunities. TCB has lead responsibility for the design and implementation of the Housing and People strategies.

Position Description :

The Director of Community Life-PIE is responsible for leading the implementation of all aspects of the CNI People strategy, managing the Community Life team, and working in close collaboration with TCB departments, CMHA and other People leverage partners to achieve Choice outcomes and deliverables. The Director will serve as a key thought leader and decision-maker with Property Management and Real Estate Development to ensure that resident experience, agency, and opportunity are at the center of all we do from relocation to their right to return to the new apartment buildings. The Director will work closely with internal TCB teams of Development and Property Management, and CMHA on implementing the Right to Return process for original residents, prioritizing a successful lease up and moving in experience for residents moving to the new buildings. A key priority of the Director will be to design and implement strategies to support and engage with residents living in Woodhill Homes new developments or offsite. A mobile resident services and engagement strategy will be developed to ensure consistent communication, services and support to residents relocated to other CMHA buildings or other parts of Cleveland. Under the direct supervision of the vice president of Community Life, the Director will :

Create a support system for legacy and new residents with strong connections to services, resources, and opportunities in close coordination with Choice leverage partners :

• Supervise, coach and mentor 2 managers and 1 Lead Service Coordinator to work in close collaboration with partners to ensure that residents are connected to the services, resources and opportunities they need to thrive.
• In close coordination with property management, ensure the implementation of the TCB Housing Stability Standard of Practice.
• Ensure CLSCs complete move-in orientation, as well as schedule follow-up appointments to provide continued education and support to residents for managing their new apartments, including showing them how to use their new appliances, devices, and technology.
• Work with PM to equip the CL office with the appropriate furniture, technology, conference space, etc. in each building phase.

Make data-informed decisions regarding service coordinator work, engagement opportunities, & People partnerships

Manage internal operations effectiveness and efficiency.

Knowledge, Skills, and Abilities :

Education & Experience :

Benefits

Interested candidates are asked to send a cover letter and resume to : Elizabeth Gonzalez Suarez, Vice President of Community Life elizabeth.gonzalez.suarez@tcbinc.org

The Community Builders is an equal opportunity employer.