Talent.com
O'Charley's Team Members
BartendersO'Charley's Team Members • Concord, NC, US
Bartenders

Bartenders

O'Charley's Team Members • Concord, NC, US
30+ days ago
Job type
  • Full-time
Job description
TAKING CARE OF OUR GUESTS BARTENDER RESPONSIBILITIES At O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O’Charley’s. You were hired because you showed us that you have “A Passion to Serve” – the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O’Charley’s, but our guests are your true employers. RESPONSIBILITIES As a bartender, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items. Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members. 3. Work as a team with all O’Charley’s team members. 4. Communicate clearly and enthusiastically with guests and team members – have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant. 5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest’s perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency. 6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively. 7. Have a thorough knowledge of bar accounting procedures. 8. Have a thorough knowledge of drink making techniques and recipes; use this knowledge to prepare quality drinks for servers and guests. 9. Maintain general appearance of bar through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area. 10. Ensure “Perfect Drink” presentations before items are delivered to guests. While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a win-win situation. Knowledge Requirements Guest relations | Liquor knowledge | Menu knowledge Service Sequences | Alcohol awareness | Point of Sale operation Quality service and standards | Recipes and Garnishes | Money handling Floor plan | Specials | Sidework duties Physical Able to serve alcohol according to state law. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations in regard to money handling. Able to stand and exert well-paced mobility for periods up to five (5) hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds.
Create a job alert for this search

Bartenders • Concord, NC, US

Similar jobs

Part-Time BCBA

ABS KidsMonroe, NC, US
Full-time +1

Discover Your WOW Moment as a BCBA with ABS Kids.Ready to make a big impact with the flexibility youve been looking for? We are looking for part-time BCBAs to join our team!.Join a company founded ... Show more

 • Promoted • New!

Host/Cashier

Steak N Shake CoKannapolis, NC, United States
Full-time

STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION: The Hospitality Host position at Steak 'n Shake is a critical position that will professionally represent Steak 'n Shake by greeting, engaging and s... Show more

 • Promoted

Relationship Banker or Senior Relationship Banker - Williamson Road

SunTrust Investment Services, Inc.Mooresville, NC, United States
Full-time

Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships.Provides finan... Show more

 • Promoted

Guest Service Representative

Nothing Bundt CakesConcord, NC, United States
Full-time

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious c... Show more

 • Promoted

Bartender

Stars and StrikesConcord, NC, US
Full-time
Quick Apply

Bartender Stars and Strikes Bowling Entertainment Center is seeking outgoing, energetic personalities to join our team! The ideal candidate is a driven individual with a solid work ethic, posi... Show more

Bartender

The Club at LongviewWaxhaw, North Carolina, United States
$16.00 hourly
Part-time
Quick Apply

The Club at Longview is seeking a hardworking, enthusiastic Bartender to join our fabulous Front of House team! Great opportunity for growth, development, and networking!.The Bartender is responsib... Show more

Waitstaff

Therapeutic AlternativesConcord, NC, United States
Full-time

Overview Ensure that all residents are served foods and beverages of their choice in a professional manner and to make sure the kitchen remains clean at all times so that a high level of sanitatio... Show more

 • Promoted

Bartender

Olive GardenMooresville, NC, US
Full-time

For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, child... Show more

Bartender

CarowindsKannapolis, NC, United States
Part-time

Overview:$10 / hour Assist in various functions of the bar such as mixing and serving alcoholic and non-alcoholic drinks and keeping all service stands clean and stocked.Serves draft beer and alcoh... Show more

 • Promoted

Bartender - Hiring Immediately

Razzoo's Cajun CafeConcord, NC, United States
Full-time +1

Daily Tip Payouts, discounted employee meals.PTO, Health Benefits, 401k savings plan and match offered (qualifications vary).Serves food and drinks, including alcoholic beverages, to guests direct... Show more

Bartender

LongHorn SteakhouseMooresville, NC, US
Full-time

Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ... Show more

Actuary (CHARLOTTE)

USAALandis, North Carolina, United States
Full-time

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military... Show more

 • Promoted

Restaurant Hospitality Manager Mooresville NC

Golden CorralMooresville, NC, United States
Full-time

Benefits: * 401(k) * Bonus based on performance * Health insurance Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! ... Show more

 • Promoted

Boatswains Mate

US NavyMooresville, NC, US
Full-time

Boatswain’s Mates are seamanship and deck operations experts who form the backbone of a ship’s crew.They handle small boats, maintain topside equipment, and support cargo handling, flight deck oper... Show more

 • Promoted

Guest Experience Lead (GEL)

McDonald'sWaxhaw, NC, United States
Full-time +1

McDonald's restaurant jobs are one-of-a-kind, just like you.That's because everyone has a unique story and different goals that drive them.Maybe you're a people person searching for somewhere fun t... Show more

 • Promoted

Cook

Cracker BarrelMooresville, NC, United States
Part-time

They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the... Show more

 • Promoted

Music Sales Advisors

Music & ArtsMooresville, NC, US
Full-time

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level respo... Show more

 • Promoted

Restaurant Hospitality Manager Mooresville

Golden CorralMooresville, NC, United States
Full-time

Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we know that successful people are the foundation o... Show more

 • Promoted

Waitstaff

Therapeutic Alternatives, Inc.Concord, NC, United States
Full-time

Ensure that all residents are served foods and beverages of their choice in a professional manner and to make sure the kitchen remains clean at all times so that a high level of sanitation can be m... Show more

 • Promoted

Take Out

BJ's Restaurants, Inc.Concord, NC, United States
Full-time

Overview Open interviews conducted daily - Walk-ins are Welcome Hiring Immediately We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret i... Show more