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Swickard Auto Group
E-Commerce Sales ConsultantSwickard Auto Group • Gresham
No longer accepting applications
E-Commerce Sales Consultant

E-Commerce Sales Consultant

Swickard Auto Group • Gresham
30+ days ago
Job type
  • Full-time
Job description
Job Type Full-time Description

The E-Commerce Sales Consultant acts as the digital engine of our sales floor. By blending high-level automotive expertise with a mastery of digital CRM tools, this role transforms online inquiries into high-value appointments and closed deals. You aren't just answering emails; you’re architecting a seamless, modern buying experience.

Responsibilities

  • Lead Qualification: Screen incoming leads to determine their interest level and potential fit for the dealership's inventory.
  • Customer Communication: Engage with leads through email, phone, and online chat to provide information, answer questions, and build rapport.
  • Sales Process: Guide leads through the sales process, from initial contact to closing the deal.
  • CRM Management: Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.
  • Inventory Knowledge: Stay up-to-date on the dealership's inventory and be able to effectively communicate the features and benefits of each vehicle.
  • Online Marketing: Social media posts, reels, stories.
  • Other duties as assigned.

Qualifications

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in e-commerce, online sales.
  • Strong communication skills, both written and verbal.
  • Proficiency in using CRM software and other sales tools.
  • Ability to work independently and as part of a team.
  • Excellent customer service skills.
  • Knowledge of the automotive industry and sales processes.
  • Strong attention to detail and organizational skills.

Physical Requirements

  • Paperwork Processing: Signing and filing necessary documents.
  • Inventory Management: Assisting with inventory tasks, such as moving vehicles or preparing them for delivery.
  • Ability to stand, walk, and sit for extended periods.

Benefits of Working at Swickard:

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Positive Culture - Be part of a supportive and collaborative team.
  • Growth Opportunities - Opportunities for continued personal and professional growth.
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!?
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

Salary Description $50,000 - $100,000 per year
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E-Commerce Sales Consultant • Gresham

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