Senior Sales Analytics & Reporting Manager

Senior Sales Analytics & Reporting Manager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role :

We are seeking a highly motivated Senior Sales Analytics & Reporting Manager to support our Hyperscaler Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow's biggest priorities.

This is an individual contributor role operationally supporting a sales team to achieve their business objectives and quota.

In this role, you will :

• Be the strategic analytics partner for sales analytics, insights, reporting and dashboard our hyperscaler (AWS, Google, Microsoft) business
• Present findings and recommendations to senior leadership, translating complex analyses into clear, actionable insights.
• Own sales data analytics and reporting for all 3 of our hyperscaler relationships (AWS, Google, Microsoft Azure).
• Pipeline analysis
• Deal and Market analysis
• Hyperscaler propensity analysis
• Customer / Partner analysis
• Migration / Margin analysis
• Contractual obligation compliance reporting
• Quarterly Business Results (QBR)
• Other ad hoc analysis and reports as needed
• Partner with Engineering, Legal, Marketing, NPI, Investment Relations, and other internal organizations on hyperscaler data and analytics requests.
• Educate and enable stakeholders to use available reporting tools and dashboards.
• Analyze complex data sets to identify patterns, trends, and insights.
• Develop and maintain robust reports, visualizations, and dashboards to communicate findings to stakeholders at all levels.
• Drive reporting standardization and best practices.
• Partner with our internal Analytics team on data set, data model and dashboard prioritization.

Qualifications

To be successful in this role you have :

For positions in this location, we offer a base pay of $131,300 - $229,800, plus equity (when applicable), variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.