Porter, Club Operations

Trilogy® Lake Norman: Twin Mills Club

Built with the outdoors in mind, the Club includes indoor and outdoor pools, The Outfitter, a space complete with kayaks, bikes, and other outdoor gear, Pickleball and tennis courts, access to a fleet of boats at nearby Lake Norman, and more. The feature restaurant, The Foundry, and the Event Center are open to the public and available for dining reservations and private event bookings.

Where: Located in the attractive Huntersville area near Charlotte, North Carolina

Pay: $17 per hour

Benefits:

New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Porter is an entry-level position that supports the general maintenance, janitorial, and basic upkeep of the resort facility. This position reports to the Facilities Manager.

KEY RESPONSIBILITIES:

• Assure all rooms in the facility are clean and have an appearance that meets facility standards, including entrances and hallways, game rooms, community living areas, fitness and spa areas, running track, elevators, patios, and bathrooms.
• Provide detail-oriented janitorial services, including, but not limited to, sweeping, mopping, dusting, window cleaning, vacuuming, etc. Replace burnt out light bulbs.
• Provide pool, spa, and water features maintenance on a daily or weekly basis, as needed, to clean and keep continuously free of dirt and debris. Keep water level of fountain and over spray under control. Use “caution” signs if necessary.
• Work in a safe manner and use all personal protective equipment (safety gear) assigned; report unsafe conditions or accidents to a supervisor.
• Report all potential issues related to the pool and water features to the Maintenance Director; assist Maintenance Director with facility repairs and preventative maintenance.
• Keep log of daily, weekly, monthly, and quarterly activities performed for accurate record keeping, including accurate maintenance and water testing result logs for pools, spas, and water features.
• Ensure indoor and outdoor furniture and fitness equipment is properly placed.
• Maintain bathrooms, light bulbs, patio furniture, and fitness equipment.
• Keep room supplies clean and organized, in a ready-to-use condition.
• Provide seasonal and holiday assistance with Club decorations.
• Other duties and responsibilities may be assigned.

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:Honesty and IntegrityRespect for the IndividualTeamworkCompetitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• High School diploma or equivalent preferred.
• One year experience in building maintenance preferred.
• Bilingual in English/Spanish is a plus.
• Computer literate.
• Must be skilled in light maintenance, basic repairs, and project-based activities, and able to demonstrate a growing knowledge of proper equipment operation, including clean up.
• Ability to communicate positively and effectively with team members about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule, which may include early mornings, evenings, and weekends.
• Valid driver’s license is required.

WORK ENVIRONMENT:

This position operates in both an indoor and outdoor environment with exposure to weather conditions, and occasionally native wildlife, when outdoors on the facility grounds. Outdoor environments may require walking on cement while pushing a cart or carrying items. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment can be moderate to loud, depending on the equipment or machines used. Employees are required to wear all assigned personal protective equipment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing, bending, and walking for most of a work shift; sitting and driving, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 30 pounds.