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McGrath Honda St. Charles
Automotive Service AdvisorMcGrath Honda St. Charles • Morton Grove, IL, US
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Automotive Service Advisor

Automotive Service Advisor

McGrath Honda St. Charles • Morton Grove, IL, US
30+ days ago
Job type
  • Full-time
Job description

Automotive Service Advisor

We are currently seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The ideal candidate will have excellent communication skills, a strong technical understanding of automotive systems, and a commitment to providing outstanding service to our customers. As a key member of our service team, the Automotive Service Advisor plays a crucial role in ensuring a seamless and positive experience for our clients.

Responsibilities

  • Greet customers and assess their automotive service needs.
  • Listen to customer concerns and document vehicle symptoms.
  • Provide accurate estimates for repair costs and timelines.
  • Communicate effectively with customers regarding recommended services.
  • Coordinate with the service technicians to ensure timely completion of repairs.
  • Keep customers informed of the status of their vehicles.
  • Address customer inquiries and concerns in a professional and courteous manner.
  • Schedule appointments and manage the service department's workload.
  • Maintain accurate and organized records of customer interactions and transactions.
  • Collaborate with other team members to achieve service department goals.

Qualifications

  • Previous experience as an Automotive Service Advisor is preferred.
  • Strong knowledge of automotive systems and repairs.
  • Excellent communication and interpersonal skills.
  • Customer-focused with a commitment to providing exceptional service.
  • Ability to work in a fast-paced and dynamic environment.
  • Proficient in computer systems and software used in automotive service.
  • Strong organizational and multitasking abilities.
  • Team player with a positive attitude.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off
  • Ongoing training and development opportunities.
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Automotive Service Advisor • Morton Grove, IL, US

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