Facility Lead

Overview

Oversee and manage garage operations. Develop, recommend, and implement programs, systems, and procedures to ensure that operations are efficient and profitable and that they maintain the company’s reputation for servicing clients and customers with professionalism such that we are setting the standard of excellence in parking management. Job duties included but are not limited to

Train and develop effective frontline field team members. Ensure proper staffing and initiate strategic placement of employees to maximize efficient operation of parking garages. Implement company policies and procedures fairly and consistently. Ensure fair and equitable treatment of all employees within the branch. Ensure that all actions taken are legal, fit within company policy and are properly documented. Provide excellent customer service and handle customer complaints with professionalism. Ensure the timely completion of required paperwork from each location and that all audit controls are in place. Special projects assigned by the Operations Manager and job duties may be modified at