Job Description
Job Description
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
Qualifications
High school diploma / GEDPrevious experience as a Dispatcher or in a similar positionExcellent typing and data entry skillsUnderstanding of best practices and procedures for emergency response situationsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritize projectsAbility to work well under pressureCompany Culture