Driver / Cargo Dispatcher

The Driver / Cargo Dispatcher will share a combination of responsibilities between both driver and cargo dispatcher positions. The D.C.D will be responsible for coordinating transportation activities, communicating with various stakeholders, and ensuring the efficient movement of clinical trial shipments from origin to destination.

The D.C.D will ensure cargo is in proper condition as regulated by company standards, follow regulations stated by TSA and transport the cargo to the airport or any assigned destination. The D.C.D will also enter shipping information on SAP and or spreadsheets, keep records organized as well as monitor shipments.

Job Purpose

• Communicate with OCASA drivers to ensure timely delivery and pickup.
• Maintain accurate records of shipments, including delivery times, quantities, and destinations.
• Enter shipping information into an Excel / and SAP system.
• Track delivery progress of shipments. Monitor Processes, Materials - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Analyze Data and Identify Objects, Actions, and Events — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files.
• Track shipments and update relevant parties on delivery status.
• Immediately inform supervisor of any problem with loading and / or shipping.
• Follow the rules and regulations issued by TSA and airport administration.
• Check the physical condition of the cargo upon receipt.
• Load, transport and deliver biological or regular cargo to customers or airlines in a safe and timely manner.
• Assist, as appropriate, in loading and unloading shipments from vehicles.
• Prepare and package bio load as required.
• Ensure compliance with all transportation regulations and safety standards.
• Keep the vehicle in optimal condition.
• Collaborate with other departments, such as warehouse and inventory management, to ensure seamless operations.
• Provide exceptional customer service by addressing inquiries, concerns, and requests in a professional manner.
• Perform additional activities as needed.

Qualifications & Skills