Caregiver Manager (CGM)
Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!
We are currently hiring for a Caregiver Manager to join our branch located in Gresham.
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.
Responsibilities
- Collaborate with Talent Acquisition : Discuss client needs and market insights.
 - Engage New Caregivers : Prepare them for their first day prior to orientation.
 - Clarify Orientation Requirements : Coordinate with Talent Acquisition on new hire essentials.
 - Conduct Weekly Orientation : Facilitate sessions for incoming caregivers.
 - Partner with Staffing : Provide insights on client and caregiver requirements.
 - Facilitate Client Introductions : Accompany caregivers on their initial shift.
 - Deliver Ongoing Training : Provide individualized sessions, skills labs, and soft skills development.
 - Ensure Compliance : Work with Compliance to uphold regulations and address caregiver needs.
 - Serve as Contact Point : Address caregiver inquiries and concerns promptly.
 - Conduct Performance Evaluations : Offer regular feedback to support caregiver development.
 - Assist HR : Facilitate progressive discipline as necessary.
 - Maintain Records : Keep accurate logs of caregiver communications and requests.
 - Participate in Meetings : Engage in company meetings and training sessions.
 - Adhere to Policies : Follow all company and regulatory guidelines.
 - Other Duties : As assigned.
 
Requirements
At least 1 year of experience in healthcare or senior care management.Proficient in Microsoft Office Suite.Strong time management and decision-making abilities.Exceptional leadership and communication skills.Commitment to enhancing the quality of life for caregivers and clients.Fluent in English (spoken and written).2-3 professional references.Valid driver's license and auto insurance.Preferred Qualifications :
Experience with a Point of Care softwareExperience working with older adults or individuals with disabilities in a caregiving or healthcare setting.Pay Range : $48,000-55,000
Benefits & Perks
Medical, Dental, Vision and Prescription Insurance options3 weeks of Paid Time Off401k11 Paid HolidaysHealth Savings AccountEmployee Assistance ProgramLeadership Development Program and career growth opportunitiesFRHC is an equal opportunity employer.