Associate Manager - Ecommerce & Product Operations

Associate Manager - Ecommerce & Product Operations

Authentic is a unified platform that integrates M&A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world's largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores, shop-in-shops and 400,000 points of sale.

Why Authentic

You'll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we're saying is, this isn't your average day job. If you're hungry to drive ideas into action and own your career, let's chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles, Miami, Toronto, Mexico City, London and Shanghai.

Position Overview

The Associate Manager, Ecommerce & Product Operations, is a key player in driving seamless online product operations across multiple digital sales channels and brand sites. This role manages the full product information lifecycle, supports test product setup, troubleshoots middleware integrations with dropship partners, and oversees product feed coordination to enhance customer experience and maximise sales performance.

More than just day-to-day operations, this position shapes how our brands succeed in the digital space. You'll collaborate with cross-functional teams—including merchandising, marketing, operations and technology—to drive innovation at the intersection of product data and commerce.

If you're ready to take ownership of your career, expand your technical and business expertise, and help redefine brand commerce, this is the place to do it. This role reports to the Ecommerce Manager.

Key Responsibilities

Product Information Management (PIM)

• Maintain and update product data in the PIM system, ensuring accuracy, consistency, and completeness across all digital platforms.
• Collaborate with merchandising, marketing and operations teams to standardise product attributes and enhance product discoverability.
• Monitor data quality and implement corrections to support seamless customer experiences.
• Coordinate with licensee counterparts to ensure data hygiene and job scheduling is preserved.

Test Product Setup

Middleware & Dropship Troubleshooting

Qualifications

Success Factors

Primary Location Salary Range

$75,000 - $85,000

Equal-Opportunity Employer Statement

Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status or any other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com.

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