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Spa Manager, VSpa - Hilton Anatole
Spa Manager, VSpa - Hilton AnatoleHilton • Dallas, TX, US
Spa Manager, VSpa - Hilton Anatole

Spa Manager, VSpa - Hilton Anatole

Hilton • Dallas, TX, US
9 days ago
Job type
  • Full-time
Job description

Spa Manager

The Hilton Anatole team is currently hiring a Spa Manager to join their Five Star Luxury Verandah Spa. This stunning 1600 room property spans across 35 acres just north of downtown and is a Dallas icon. Discover our indoor and outdoor facilities including V Spa, Verandah Health Club, the new JadeWaters resort pool complex and a private Sculpture Park. Add our four exclusive dining venues, impressive meeting space and elegant rooms and suites.

The ideal candidate should be able to manage and administer the activities and services of all Spa-related operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

  • Go Hilton travel program : 100 nights of discounted travel
  • Access to your pay when you need it through DailyPay
  • Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement
  • Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing? As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

  • Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing / revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
  • Develop and implement spa menus and marketing strategies
  • Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
  • Recruit, interview and train team members
  • Participate in and lead meetings
  • What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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    Spa Manager • Dallas, TX, US

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