Water Mitigation Project Manager

Water Mitigation Project Manager

Purofirst of Metropolitan Washington is a leading restoration company specializing in emergency response, mitigation, and reconstruction services. We serve residential, commercial, and multi-family clients throughout the region. As we continue to grow, we are looking for a driven and professional Water Mitigation Project Manager to join our close-knit team.

Position Summary

As a Water Mitigation Project Manager, you will be the first point of contact on-site for new water loss events. This is a client-facing role requiring strong communication skills and a solid understanding of water mitigation best practices. You'll assess damages, define the scope of work, and coordinate resources to ensure efficient and successful mitigation. You'll return to the site for equipment monitoring and job completion, and occasionally write estimates using Xactimate or Symbility.

Key Responsibilities

• Serve as the first responder to new water loss events
• Assess damages, determine scope, and set expectations with the client
• Coordinate and oversee the water mitigation team from start to finish
• Perform ongoing job site monitoring and document progress
• Ensure proper documentation using tools such as Encircle, Dash, MICA, etc.
• Write and review estimates in Xactimate and / or Symbility when needed
• Communicate with TPAs and adjusters through portals like Contractor Connection, Claims Connect, Sedgwick, Alacrity, Lionsbridge, etc.
• Maintain compliance with program requirements and industry standards
• Deliver excellent customer service and represent our brand professionally at all times

What We're Looking For

What You'll Get

Our Work Culture

At Purofirst, we maintain a fast-paced, hands-on environment that feels more like family than a corporation. You'll be supported every step of the way by leadership that's committed to your development and success. If you take pride in doing meaningful work and want to grow your career in the restoration industry, we'd love to meet you.

Compensation : $60,000.00 - $70,000.00 per year

"We Build Careers" - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"