Business Systems Analyst (IT) : III (Senior)

Our major banking client is looking for a Sr. BSA to sit onsite at one of their locations in the U.S.(preferably Akron or Easton, Ohio) for this contract-to-hire position which will examine data from customer facing channels such as ATM, Teller systems, IVR and the Contact Center.

Summary :

The Business Systems Analyst - Senior is an ISS Department position. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead / participate in projects of a significant nature.

Duties and Responsibilities :

• Leads assigned projects and / or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company.
• Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Recommends business practices to optimize use of application systems.
• Develops operational procedures for products, services and systems.
• Designs processes to meet regulatory requirements.
• Develops and generates special or Ad Hoc reports.
• Provides technical support to business unit, customers, management and other users.
• Serves as liaison between software vendors and business units, or between users and other corporate areas.
• As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal.
• Performs other duties as assigned.

Basic Qualifications :

Preferred Qualifications :