Medical Front Desk Receptionist

Medical Front Desk Receptionist

We're looking for a friendly, organized, and dependable Medical Front Desk Receptionist to join our healthcare team. The ideal candidate will provide exceptional patient service while supporting the smooth daily operations of our office. This position is perfect for someone who enjoys working in a patient-focused environment and values accuracy, professionalism, and teamwork.

Job Duties :

• Greet and check in / out patients with warmth and professionalism
• Answer phones, respond to messages, and schedule / reschedule appointments
• Verify insurance information and collect co-pays or outstanding balances
• Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system
• Handle patient intake forms and ensure privacy compliance (HIPAA)
• Coordinate with clinical staff to ensure efficient patient flow
• Manage incoming and outgoing correspondence, including faxes, referrals, and medical records requests
• Maintain the cleanliness and organization of the front desk and waiting area
• Support general administrative tasks as needed

Qualifications & Requirements :

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.