Senior UX Designer, Salesforce Automation

Senior UX Designer, Salesforce Automation

Salesforce

Position Overview

We are seeking a Senior UX Designer to create exceptional automation experiences that empower users to build sophisticated workflows and business process automations. You will collaborate closely with product owners, engineers, and user research teams to shape the experiences for our next generation automation products. This role combines design excellence, cross‑functional partnership, and systems thinking to deliver intuitive automation experiences for every user.

Key Responsibilities

• Responsible for end‑to‑end UX work for automation features.
• Manage deliverables and ensure timely execution with onsite and distributed team members.
• Manage multiple automation projects across business process management tools.
• Create intuitive, outcome‑based workflows and interactions that make complex automation accessible to end users.
• Deliver structured presentations with clear narratives using inclusive presentation resources.
• Explain complex automation concepts clearly to support problem‑solving and knowledge sharing.
• Guide UX design reviews and meetings, capturing key points and providing insightful, actionable feedback to iterate.
• Plan and manage effective project kickoff events for new automation initiatives.
• Demonstrate UX that inspires others and encourages engaging discussion and iteration.
• Elevate underrepresented user voices to design accessible experiences for all.
• Participate in team, organization, or company cultural initiatives, sharing automation knowledge with the larger organization.
• Rapidly conceptualize and create original design work that demonstrates conceptual strength for automation experiences.
• Produce polished, high‑quality deliverables with careful attention to detail. Generate original creative work that expands on existing ideas, grasping user intent and applying it to new creative directions.
• Demonstrate a thorough understanding of existing and emerging design patterns for automation, agentic experiences, and their appropriate use.
• Connect work and uphold best practices across design system resources and automation pattern libraries.
• Prioritize accessibility when reviewing designs and mentoring junior teammates, understanding user impact beyond compliance.
• Stay informed of industry trends and best practices in workflow automation, low‑code platforms, and agentic design.
• Explore new technologies and design approaches for declarative automation.

Experience & Qualifications

Technical Skills

Design & Leadership

What You'll Work On

Application Requirements

Submit a résumé with portfolio links showcasing automation or enterprise platform case studies that demonstrate complex problem‑solving and end‑to‑end project execution. Submissions without portfolios will not be considered.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights : workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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