Senior IT Security Operations Engineer

Enroll Here is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all.

The Senior IT Security Operations Engineer is responsible for strengthening and managing Enroll Here’s security operations function—detecting, investigating, and responding to security incidents, optimizing monitoring and defense mechanisms, and leading proactive threat detection and response initiatives.

This role will serve as a senior individual contributor and trusted technical leader, helping drive the maturity of the Security Operations Center (SOC), automation, metrics, playbooks, and cross-functional collaboration to ensure the confidentiality, integrity, and availability of Enroll Here’s systems and data.

Responsibilities

Operational Security & Incident Response

• Monitor, detect, analyze, and respond to security events and incidents using SIEM, EDR, IDS / IPS, and network analytics tools.
• Lead or participate in incident response, root cause analysis, post-incident reviews, and remediation planning.
• Triage alerts, assess severity, contain threats, and coordinate with IT, networking, and application teams to drive resolution.
• Continuously improve detection capabilities and tune alerts to enhance accuracy and reduce false positives.

Threat Hunting & Proactive Defense

Logging, Monitoring, & Automation

Processes, Playbooks, & Documentation

Governance, Risk & Compliance

Collaboration & Leadership

Present to leadership on security posture, incidents, and ongoing improvements.

Requirements

Required :

Preferred :

Experience mentoring or leading SOC team initiatives.

Benefits

We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future :