Host / Hostess - Miami, FL

Job Details

Job Location

SW Miami - Miami Beach, FL

Salary Range

$19.00 - $19.00 Hourly

Job Category

Restaurant - Food Service

Job Posting Date(s)

Start Date

10 / 30 / 2025

Description

As the first and often the last point of contact in the restaurant our Hosts / Hostesses are responsible for greeting and seating guests in a warm, friendly and personalized manner upon arrival into the restaurant. This person must maintain a smiling attentive and courteous communication with guests and manage the phone calls and all questions in a polite manner. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests' return.

DUTIES & RESPONSIBILITIES

• Greet guests in a warm and friendly manner as they arrive at the restaurant with a smile.
• Seat guests efficiently and issue menus and wine list, drawing attention to BTG & Cocktails page.
• Manage seating chart, ensure optimal flow of diners and even distribution by server.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable, recording, printing and sharing important guest notes, including allergies.
• Management of the telephone system, responding to guest inquiries courteously, managing on-hold and call transfers.
• Manage take-out and delivery orders as directed by management.
• Perform regular restroom checks, ensuring guest suppliers are topped up, waste bins emptied, and cleanliness maintained, drawing management attention to any issues that arise.
• Set up the host stand and coat check and maintain levels of cleanliness and order throughout service.
• Perform other duties and tasks as assigned.

Qualifications

SKILLS & COMPETENCIES :

MINIMUM EDUCATION & TRAINING

ENVIRONMENTAL WORKING CONDITIONS :

Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.