Strategic Account Manager - OEM

Strategic Account Manager

The Strategic Account Manager is responsible for overseeing and nurturing relationships with a portfolio of key TIER 1 OEM customers, ensuring their ongoing satisfaction and business growth. This role acts as the primary point of contact, driving strategic initiatives, identifying opportunities for expansion, and collaborating cross-functionally to deliver tailored solutions that meet clients' evolving needs.

A Day In The Life

• Develop and maintain strong, long-term relationships with strategic accounts, serving as a trusted advisor and advocate.
• Understand each client's business goals, challenges, and industry trends to proactively identify growth opportunities and potential risks.
• Coordinate with internal teamsincluding operations, engineering, product management, marketing, and customer serviceto deliver seamless solutions and ensure customer satisfaction.
• Lead regular business reviews and strategic planning sessions with clients, presenting performance metrics and aligning on future objectives.
• Negotiate contracts, pricing, and service agreements to maximize mutual value and ensure compliance with company policies.
• Monitor account health, track key performance indicators, and develop action plans to address issues or capitalize on opportunities.
• Drive account retention and growth by upselling and cross-selling relevant products and services.
• Serve as the voice of the customer internally, advocating for enhancements and collaborating on product or service improvements.
• Stay informed about market developments and competitors to provide strategic insights and maintain a competitive edge.

What will help you thrive in this role?

Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.