Retail Shift Lead

Retail Shift Lead

Come join the fun and make a difference with Discovery Cube! For over 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today!

Position

The Elements Store Shift Lead will be responsible for the daily operation of the retail store including properly assigning tasks, ensuring show readiness, designing and upkeeping store visuals and displays, and processing shipment. This position will work closely with the Guest Service Managers to strategically work towards efficiency, productivity and improvement of store processes.

Responsibilities

• Greeting, interacting and monitoring customers to help the store in loss prevention and to ensure a high level of customer satisfaction.
• Assist with stocking items and keeping stockroom and loading area clean and orderly.
• Count and record inventory.
• Display and organize products in store for customers to locate easily.
• Label new products as needed and ensure labeling is accurate.
• Be aware of all current sales goals and priorities.
• Implement and execute cash handling procedures including but not limited to issuing starting day funds, cashing out staff, dealing with POS issues and providing approvals.
• Ensure the safety of all staff and guests on the company property through following procedures and identifying and addressing risks and concerns.
• Plan and monitor the execution of all state and company mandated breaks and / or lunches for staff.
• Provide guest services training and coach staff as needed.
• Ensure the general operation is ready to provide a high level of service and anticipate guest needs.
• Model company guidelines, policies and procedures.
• Provide consistent and accurate communication to team members.
• Lead staff to meet daily, weekly and monthly to reach goals for the company.
• Acknowledge and recognize staff members for performance when appropriate.
• Assist with all operational needs as required.

Qualifications

What's In It For You

Compensation

$20 - $20 USD

Discovery Cube provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.