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Technical Account Manager - Water Treatment Field Work

Technical Account Manager - Water Treatment Field Work

ZipRecruiterNew York, NY, United States
3 days ago
Job type
  • Full-time
Job description

Job DescriptionJob Description

Come and join an amazing team that is passionate about what we do! A mid-size local water treatment company is looking for a professional person to manage accounts in the New York City Metropolitan Area.

Your role will include :

  • Training with a certified professional.
  • Scheduling and setting work priorities
  • Evaluating and scheduling service for Fortune 500 Accounts.
  • Interfacing with building personnel, general contractors and project managers to identify concerns and maintain good customer relations.
  • Be the key point of contact for the customer, and resolve issues and complaints to customer’s satisfaction as well as provide water treatment expertise to answer questions
  • Ensure that material and equipment are ordered and shipped for clients.
  • Schedule service visits to ensure against down time of water treatment program.
  • Monitor efficiency and quality control of water treatment program.
  • Generate reports on all services, inventory, and concerns. Review reports with management.
  • Obtain and maintain all required training and certifications related to water treatment service

Requirements

  • 7G license or pesticide applicators licenses equivalent required
  • Mechanical aptitude; able to learn to use, maintain, and understand equipment and system.
  • Physical ability to carry a 30-pound backpack through the city and climb safe ladders and ability to wear required PPE.
  • Decision making ability
  • Associate degree-Technical (minimum); Environmental or HVAC-related are highly
  • Water Treatment Service Experience .
  • Flexible work hours, including late hours and weekends, but most work takes place during business hours
  • Valid Driver’s License
  • Excellent interpersonal and organization skills, able to maintain and keep information confidential.
  • Must be able to meet deadlines and report information timely and accurately.
  • Computer and time management skills.
  • Ability to work with all levels within the organization.
  • Great customer services skills with a can-do attitude
  • Possess or obtain required training certifications, such as a New York 7G Pesticide Technician certification
  • Ability to attend quarterly in-person staff meetings in New Jersey
  • Ability to use required technology, including, but not limited to Microsoft office, smart phone apps, e-training, and other work-related software
  • Experience navigating NYC highly
  • Benefits

  • Competitive Salary :
  • Salary range starting at $50K to $60K based on experience, valid certifications and training.
  • After the first year, salary will be based on knowledge, capacity, and customer service with a high growth potential. Commission will also be paid based on the sale of additional services, chemicals and equipment that are sold to the client.
  • 401K (with employer matching up to 4%)
  • Accrued PTO and paid holidays
  • Generous employer contribution towards health benefits costs
  • Employer paid life insurance, with additional options
  • Employer paid supplemental short term insurance
  • Pretax benefit options
  • We provide all tools required to perform duties including work computer and cell phone
  • All costs associated for professional certifications are paid by the company
  • Professional development and growth, and quarterly performance conversations
  • Other perks
  • Tower Water is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of , color, , , , , , veteran status, , , or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.

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    Account Manager • New York, NY, United States

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