Reservations & Client Support Coordinator

We are seeking an organized and customer-focused Reservations & Client Support Coordinator to assist with arranging and managing client bookings with accuracy and care. This role is well suited for candidates located in the Springfield, Missouri area who thrive in structured environments and enjoy providing dependable assistance while working remotely.

As part of our team, you will consult with clients to learn about their needs, timelines, and budgets. You will research available options, coordinate accommodations and transportation, and prepare detailed schedules that keep everything running efficiently. You will manage confirmations, maintain records, and communicate updates clearly so clients feel informed and supported throughout the process.

This is a coordination-driven position centered on service and organization rather than sales. You will help resolve changes, answer questions, and ensure each reservation is handled professionally. Candidates who are proactive, reliable, and comfortable multitasking will excel.

Key Responsibilities

Communicate with clients regarding plans and preferences

Research and secure reservations

Prepare clear confirmation materials

Track documentation and updates

Provide timely support

Qualifications

Excellent communication skills

Strong organizational abilities

Detail-oriented and dependable

Experience in customer service or planning preferred

What We Offer

Flexible remote work options

Ongoing training

Professional tools and resources

Opportunities for advancement