Texas Licensed Customer Service Advisor

A company is looking for a Customer Service Advisor I to assist customers with their insurance policies.

Key Responsibilities

Answer inbound calls, emails, and chats regarding insurance policy assistance

Process payments, endorsements, and general inquiries related to insurance policies

Contact customers to retain business and follow up on outstanding policy requirements

Required Qualifications

1+ years of customer service experience, preferably within the insurance industry

Possession of a Texas (General Lines) Property & Casualty license is preferred

Experience working within insurance is a plus

Ability to handle multiple tasks and remain calm under pressure

Tech-savvy and comfortable using online tools and platforms