Sales Support Associate - Entry-Level

AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for committed individuals to support our mission and join our team. We are seeking a Sales Support Associate who will be responsible for supporting clients by ensuring accurate documentation of their permanent benefits, following up on inquiries, and assisting with smooth onboarding into their benefits programs. Key Responsibilities : Serve as the first point of contact for clients via phone and Zoom. Explain and review permanent benefits clearly and accurately. Guide clients through enrollment and claims processes. Maintain accurate documentation of all client interactions. Collaborate with team members to deliver an exceptional customer experience. Requirements : Must be eligible to work in the United States. 1+ year of customer support, admin, or sales experience preferred. Excellent organizational abilities with a strong focus on accurate documentation. Skilled in clear and effective communication, both written and verbal, in English. Strong problem-solving skills with a solutions-focused mindset. Team player with ability to collaborate effectively. Why Join Us? Fully Remote Position. Full benefit package including Dental, Life, Vision, Medical Insurance, Drug Plan, and death benefit. Incentive trips (4 per year), performance-based bonuses, flexible schedule. In-depth training, fast career growth, and performance-based promotions. We believe in creating a positive and inclusive environment where each team member feels valuable and empowered to succeed. How to Apply : Please submit a resume along with this job. We look forward to hearing from you! Hiring Manager : Vanessa Priori Have questions? Please email me at vanessapriori@aoglobelife.com