Administrative Associate III (Orthopedics Sports Medicine)

Administrative Associate III (Orthopedics Sports Medicine)

Under minimal supervision the Administrative Associate II, plans, organizes, and provides secretarial and administrative support for a business unit using independent judgment and discretion in planning, prioritizing, and organizing work. This role is patient facing.

Key Responsibilities :

Assist supervisor with special projects and preparation of complex reports and documents.

Calling insurance companies to verify new patient insurance

Transcribes and types correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and / or specialized terminology from recorded dictation, shorthand, or rough draft.

Prepare documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages.

Answers, screens, and routes telephone calls

Receives, screens, and drafts responses to correspondence.

Schedules appointments and meetings and maintains personal calendars for physician / supervisor(s).

Reserves meeting locations, orders supplies and equipment and prepares meeting agenda and other materials. Prepares travel arrangements as necessary.

Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.

Maintains departmental files, records, and databases. Enters information from source documents into computer databases and / or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.

Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies.

Prepares, routes, and tracks routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination.

Plans, prioritizes, and delegates work assignments and monitors performance, providing feedback and guidance as needed.

Trains and orients new personnel and participates in selection, evaluation, and discipline of subordinate staff as appropriate.

Minimum Qualifications :

Education : High School diploma- required

Experience : + 1 year of experience working within administrative and / or Customer Service + An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his / her functions and services.

Initiative in improving operations within area / department, and the ability to assist in implementing changes.

Ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

Schedule- M-F. Hybrid (2 days in office)

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

Office / Site Location : Boston

Regular, Temporary, Per Diem : Regular

Remote Eligibility : Part Remote / Hybrid

Pay Range : $19.83-$29.49 Hourly