data center techArtech Information System LLC • Cleveland, OH, US

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data center tech

Artech Information System LLC • Cleveland, OH, US

13 days ago

Job type

Full-time

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting / financial flexibility by offering contingent labor as a variable cost.

Job Description

Location : Cleveland, OH

Duration : 12 months +

Technical Skills

Understanding server, storage, and network hardware (memory, cards, connections, disk drives, etc)
Network concepts such as port teaming, IP addressing, DHCP vs static IPs, VLANs
Understand cabling / connections such as fiber optic, patch panels and patch matrices, cable plants, cable polarity
Physical skills such as racking hardware, cable management, rack and device cooling strategies & techniques, power and heat calculations, phase balancing, etc
Strong customer service focus (listen, understand and support customer needs)
Excellent communication skills (written and verbal)
Excellent skills for follow-up and issue closure

Specific Skills Acquired at CCF

Expertise using Aperture / Vista and / or dcTrack software both as a user and to support our customers who use it to request work

Expertise using PowerIQ (Intelligent Power strip management software) and configuring / deploying intelligent PDUs

CCF Cable management, color coding and rack layout strategies

Finding and working in all the various computer rooms around the greater Cleveland area

Interact effectively with Datacenter Engineers to plan and install power whips for new cabinet deployments and support DC Engineer projects that affect the various computer rooms

Interact effectively with CCF hardware vendors, hardware owners, and ITD Network Services to support and assist with trouble-shooting hardware and connectivity issues and plan equipment installations and decommissions

Understand, apply, and enforce CCF ITD Computer Room work rules, policies, and procedures as they relate to his own work and those people who he escorts

Personal Skills

Ability to define and execute an effective trouble-shooting plan

Ability to collaborate on a team when working through a trouble-shooting plan

Ability to visualize complex planned configurations

Affinity for multi-tasking (managing multiple priorities simultaneously)

Precision : The ability to do a given task exactly the same way over and over

Confidence to work in a "dangerous" environment (i.e. making changes in cabinets where existing devices are serving thousands of users)

Tenacity when working with unresponsive or uncooperative resources

Excellent decision-making and judgment

Quick learner, interested in learning new things and staying current with technology trends

Reliable transportation and ability to move around the city to access the various sites

Ability to work effectively unsupervised, often will be working alone in computer rooms with few, if any, other people.

Personal schedule flexibility. Ability to work unusual hours when work must be done or supported off-shift, sometimes on short-notice

On-call 24x7

Physical ability to kneel and work in cramped / close conditions

Ability to lift / carry up to 70lbs fragile electronic devices

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Data Center • Cleveland, OH, US

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