Assistant Vice President, Debit Card Strategy & Analytics

To direct and manage the Debit Cards Strategy and Analytics branches of Debit Card Division. Provide strategic direction for Debit Card products. Identify solutions that drive high-level SMD and corporate decisions. Set performance standards and expectations to ensure goals and objectives align with division/department's policies, procedures, and company strategies. Serve as change agent to champion innovation in product development and delivery. Ensure successful management and oversight of large, complex, multi-disciplinary projects. Consult with business unit management to identify process, system, and/or resource deficiencies and determine desired results. Direct report to the SVP Debit Card.

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• Under the leadership of the SVP Debit Cards assume responsibility/accountability for the leadership, direction, and management of the Debit Cards Strategy and Analytics branches
• Monitor the business environment, competition, and trends and how these may impact Navy Federal's product line
• Identify changing business needs based on service goals, performance, and competitors' developments
• Develop viable business solutions that anticipate members' needs, increase/retain membership, increase product penetration, decrease inactivity, forecast industry trends, and increase/maintain marketplace competitiveness
• Establish, develop, and foster effective internal and external relationships and partnerships
• Ensure coordination and collaboration with internal partners on strategic directives and tactical execution
• Partner with Department senior management to determine the direction of large-scale strategic initiatives that address short and long-term business opportunities and strategies
• Represent Debit Cards in corporate wide initiatives and serves as subject matter expert on trends and competitor activity impacting Debit Cards
• Oversee the design and development of monitoring tools, models, and dashboards capable of correlating risk with various profit/loss scenarios to determine appropriate optimization methodologies
• Review variance reports and coordinates input for monthly board packages, Balance Sheet, and top management presentations
• Ensure availability of necessary materials for policy decisions
• Oversee projects, studies, reports, and analyses which result in the introduction and enhancement of Debit Cards products and services
• Lead member and market research, product analysis, benchmarking, and marketing campaigns for Debit Cards programs and services in collaboration with Marketing and Member Research & Intelligence
• Perform other duties as assigned
• Bachelor's degree in Business Administration, Management, or the equivalent combination of education, training, and experience
• Advanced statistical knowledge and superior analytical, reconciliation, and deductive reasoning, including prior experience in detailed data analysis, model development, and data interpretation
• Significant experience with financial and member service operations to include understanding of effective member service philosophy
• Advanced knowledge of debit cards, marketing, research, and investment principles
• Advanced knowledge of state and Federal laws, Navy Federal policies, and market practices and trends pertaining to Debit Cards
• Advanced knowledge of project management strategies, practices, and standards, including extensive experience managing complex full life-cycle projects or teams to include cost, resource, and time estimation
• Ability to lead others in a challenging environment, manage multiple initiatives, meet changing requirements/priorities, solve problems, exercise initiative, produce desired results, and achieve objectives
• Ability to communicate highly complex technical concepts to non-technical and senior management staff
• Significant experience working with all levels of employees, management, stakeholders, and vendors
• Advanced verbal and written communication skills
• Effective negotiation and persuasion skills

Desired Qualification(s)

• Familiarity with Navy Federal's objectives, functions, and policies
• Knowledge of Navy Federal automated systems used in the Department
• Project management certification (PMP)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180