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Customer Experience SpecialistVirtualVocations • Birmingham, Alabama, United States
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Customer Experience Specialist

Customer Experience Specialist

VirtualVocations • Birmingham, Alabama, United States
18 days ago
Salary
$25.00 hourly
Job type
  • Full-time
Job description
Providing exceptional customer service, the full-time Customer Experience Specialist will respond to inquiries via phone or email, resolve issues related to fraud and internet operations, and act as a liaison between customers and various departments, all while working remotely. Key responsibilities Respond to telephone and email inquiries, providing high-level customer service Research and resolve customer problems, including those related to fraud support Obtain in-depth knowledge of products, services, and applicable regulations to assist customers effectively Required qualifications High school diploma or equivalent Minimum of nine months of Contact Center customer service experience or 18 months of prior customer service experience Successful completion of specialized skill training
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Customer Experience Specialist • Birmingham, Alabama, United States

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