Talent.com
Planet Fitness
Member Services RepresentativePlanet Fitness • Bellmead, Texas, US
Member Services Representative

Member Services Representative

Planet Fitness • Bellmead, Texas, US
30+ days ago
Salary
$11.00 hourly
Job type
  • Full-time
  • Part-time
Job description
Grow with us!



We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!



But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.




Essential Duties and Responsibilities

- Provide an exceptional customer service experience.


-Responsibilities include:

  • Check members into the system.
  • Take prospective members on tours then assist them with the new account sign-up process
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Detailed cleaning in all areas of the facility.
Qualifications/Requirements

  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • People with positive mental attitudes excel here!
  • Customer service background preferred.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter commercial cleaning products during shift.
  • Our team players and members are our top priority! That’s why we are following super-strict safety and cleaning protocols.
  • Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
  • Squeaky Clean! We’ve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
  • Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
  • Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks

  • Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
  • Every Team Player receives a FREE Planet Fitness Black Card Membership
  • Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
  • PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players


What are you waiting for? APPLY TODAY!
Create a job alert for this search

Member Services Representative • Bellmead, Texas, US

Similar jobs

Dickey's Team Member

Road Ranger LLCLacy Lakeview, TX, US
$13.50 hourly
Full-time
Quick Apply

Road Ranger is looking for a full-time Dickey's Team Member on 2nd shift to join the team at our Waco, TX location!.Join the Road Ranger family and see how far your drive can take you!.Apply today!... Show more

(USA) Freight Flow Associate

WalmartWaco, TX, United States

Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes a... Show more

 • Promoted

Family Dollar - Cashier/Customer Service Associate Hiring Now

Family DollarWaco, TX, United States
Full-time +1

Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations.Cashiers are responsible for greeting customers, scanning merchandise, processing c... Show more

 • Promoted

Customer Service Representative Remote

American Income LifeWaco, TX, United States
Remote
Full-time

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career.We take pride in fostering a caring and ... Show more

 • Promoted

Customer Experience Team Member

LuckyGunner.comWaco, TX, US
$14.00 hourly
Full-time +1
Quick Apply

Do you enjoy the flexibility of working from home?  LuckyGunner.Americans buy ammo online, and we need help further disrupting the industry.We are seeking a passionate, service-oriented indivi... Show more

Member Frontline Cashier - Sam's Club $16-$21/hr

Sam's ClubWaco, TX, United States
Full-time +1

Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store.Frontline Cashiers are responsible fo... Show more

 • Promoted

Financial Services Representative - State Farm Agent Team Member

Traci Plemons - State Farm AgentWaco, TX, United States
Full-time

Financial Service Account Manager.As a Financial Service Account Manager with Traci Plemons State Farm, you will successfully market the financial products that manage everyday risks.Your proficien... Show more

 • Promoted

Team Member - Cashier/Sales Associate/Retail

Tractor Supply CompanyWaco, TX, United States
Full-time +1

Team Member - Cashier/Sales Associate/Retail **Overall Job Summary** The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing ... Show more

 • Promoted

Team Member

McAlister's DeliWaco, TX, US
$9.00 hourly
Full-time

We are hungry, and we aren't just talking about sandwiches!  Come taste success at one of America's largest restaurant franchisees.Put people at the heart of everything we do.Genuine Hospitality, E... Show more

Service Team

Panda Restaurant GroupWaco, TX, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Service Manager

Kane Selection LtdWaco, TX, United States
Full-time

Service Manager – Construction & Material Processing Equipment (Dealer).Kane Selection Ltd represents a rapidly growing dealer specialising in material processing and environmental equipment across... Show more

 • Promoted

DC Team Member (Evergreen)

Tractor SupplyWaco, TX, United States
Full-time

This position is responsible for performing all tasks relating to receiving store inventory, selecting merchandise for shipping, and loading merchandise onto trailers for shipment.Responsibilities ... Show more

 • Promoted

Guest Services

TopGolfWaco, TX, United States
Full-time +1

Immediate Hiring | Swing into a Job You'll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation.Whether you work behind the scenes or dire... Show more

 • Promoted

Stocking Team Associate

WalmartWaco, TX, United States

Stocking Team Associate WM Supercenter #1254.Interstate 35 N Bellmead, TX 76705-2466 5 open positions CP-1254-9048 $14.Part time Shift may start between 8:00pm - 11:00pm.Stocking associates are foc... Show more

 • Promoted

Stock Team Member- Part Time

Kirkland'sWaco, TX, United States
Part-time

The primary responsibility of a Stock Team Member is to assist with freight flow process, backroom organization, salesfloor replenishment, and price changes.This position requires a high level of o... Show more

 • Promoted

Service Champion

Taco BellWaco, TX, US
$14.00 hourly
Full-time

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.Franchisees are independent business owners who set their own wage a... Show more

customer service rep

Family DollarWaco, TX, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following: + Assist customers wit... Show more

 • Promoted

Late Night Service Champion

Taco BellLacy-Lakeview, TX, United States
Full-time

Late Night Service Champion LACY LAKEVIEW, TX Ask about evening/late night premium pay! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will... Show more

 • Promoted

Shift Leader / Team Captain — Health & Wellness Advocate

Smoothie King (SKFI)Waco, Texas, United States
Full-time

A leading smoothie chain in Waco, Texas, is seeking a Shift Leader / Team Captain to join their team.This role is ideal for those passionate about healthy lifestyles and customer service.Responsibi... Show more

 • Promoted

Member Support Supervisor

Serenity Mental Health CentersWaco, TX, US
Full-time
Quick Apply

Member Support Supervisor  .Serenity Healthcare is a fast-growing, tech-enabled care company looking for a .You'll set the standard, coach to it daily, and make sure e... Show more