ESSENTIAL DUTIES AND RESPOSIBILITIES
The following and other duties may be assigned as necessary:
Provide friendly, fast, and helpful customer service to all guests and team members.
Maintain cleanliness, organization, and overall presentation of the retail shop to maximize guest appeal.
Demonstrate knowledge of merchandise features and benefits to assist guests with purchases.
Follow all policies and procedures related to inventory control, cash handling, and loss prevention.
Stay informed on Jamul Casino Resort amenities, promotions, and events to deliver a personalized guest experience.
Ensure all interactions with internal and external guests reflect the standards of the Jamul Casino Guest Service Program.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 18 years of age.
High school diploma or equivalent required.
One (1) year of retail, customer service, or similar experience preferred.
Proficient in Microsoft Office applications (Excel, Word, Access).
Ability to earn and maintain TiPS certification.
Must be able to acquire and maintain appropriate gaming license.
LANGUAGE & MATH SKILLS
Ability to read, write, and communicate verbally in English.
Ability to interpret documents such as safety rules and operating instructions.
Ability to count money and make change accurately.
Ability to perform basic math functions using American currency and measurement units.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions.
Ability to handle routine issues and solve problems using standardized procedures.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Regularly required to stand, walk, reach, talk, and hear.
Must be able to lift and/or move up to 25 pounds regularly, up to 50 pounds frequently, and occasionally up to 75 pounds.
Must be able to bend, twist, kneel, and work in confined areas.
Work environment may include high noise levels and exposure to secondhand tobacco smoke.
Retail Attendant (Part-Time) • Jamul, CA, US
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