Director In Training

Description

Who We Are

Chick-fil-A Flemington, NJ is committed to living our Chick-fil-A shared vision to be the world’s most caring company. Our goal is to create moments and win the hearts of our guests by developing servant leaders through the foundation of our Chick-fil-A Flemington Leadership Standards of Excellence.

Program Overview

The Director In Training Program is a two-year leadership formation experience designed to prepare individuals for Director-level responsibility within Chick-fil-A Flemington. Through two intentional phases of development, participants build operational mastery, business acumen, ownership of results, and the ability to multiply leaders within a multi-million dollar organization.

Through formal mentorship in our LEAD program, you will gain professional development, entrepreneurial insight, and practical working experience inside a legacy brand. You will be challenged to manage people, systems, and processes in a fast-paced, high-performance environment where ownership and accountability matter.

Completion of the DIT Program prepares you for Director-level responsibility but does not guarantee promotion. Director promotion is earned through demonstrated ownership, sustained business results, leadership multiplication, and affirmation by the Flemington Leadership Team.

Whether you pursue a long-term career with Chick-fil-A or launch into another field, the DIT Program provides a foundation of leadership, stewardship, and real-world business experience that prepares you to succeed wherever you are called to serve.

11 Leadership and Business Modules

• Vision
• Food Safety and Quality
• Business Framework
• Career Planning
• Customer Experience
• Stewardship and Productivity
• People Strategy
• Marketing Strategy
• Stewardship and Food Cost
• Managing Conflict
• Brand Ambassadorship
• Intro to the P&L

Director In Training Progression

Phase 1a

2-3 months

Achieve Modified Advanced TM certification in Kitchen (Heart of House) operations, establishing operational credibility and the ability to protect food safety and execution standards.

+ $0.50/hr upon certification

Phase 1b

2-3 months

Achieve Modified Advanced TM certification in Hospitality (Front of House) operations, establishing operational credibility and the ability to protect food safety and execution standards.

+ $0.50/hr upon certification

Phase 1c

3-4 months

Earn Trainer, Senior Trainer, and Coach certifications, establishing the foundation to coach, influence, and develop others.

+ $1.00/hr upon Coach cert

Phase 1d

3-4 months

Serve as a Coach, leading shifts independently while protecting standards, coaching in real time, developing Team Members and embodying our Leadership Standards of Excellence.

No additional pay during this phase

Phase 2

3-12 months

Continue serving primarily in the Coach role while assuming additional responsibility across multiple Critical Success Factors. Demonstrate measurable impact, increasing autonomy, and sustained ownership of business results.

+ $1.00/hr upon measurable impact in first additional area of responsibility

Director

Promotion to Director is not automatic upon completion of the DIT Program. Director promotion is earned through demonstrated ownership, sustained results, leadership multiplication, and affirmation by the Flemington Leadership Team.

Phase 3

Assume Director level responsibility to own one or part of a critical success factor in the Chick-fil-A Flemington business.

+ $2.00/hr upon promotion to Director

Certification & Phase Clarifications

Phase timelines are estimated. Advancement and responsibility assignments are based on demonstrated performance, OMP milestone completion, and business needs — not time in role.

• FOH and HOH operational training may be completed in either order.
• Base certification consists of a Modified Advanced TM certification (between Rising and Advanced TM levels).
• Trainer, Senior Trainer, and Coach certifications are completed in one house (FOH or HOH), not both.

Program & Promotion Clarification

The Director In Training Program prepares individuals for Director-level responsibility; completion does not guarantee promotion. Director promotion is earned through demonstrated ownership, sustained results, leadership multiplication, and affirmation by the Flemington Leadership Team.

Director readiness standards and promotion criteria are outlined in the Director Readiness Roadmap (internal document).

Critical Success Factors (Areas of Ownership):

• Financial Stewardship: Impact the bottom line through ownership of Lean process improvements, cleanliness systems, repairs and maintenance process flow, and inventory management.
• Sales and Brand Growth: Lead the application of the Chick-fil-A marketing strategy to drive sales and grow the brand through customer relationship management, in-restaurant and in-community activations, partner relations, and advertising.
• Talent: Take responsibility to own and execute results in recruitment processes, onboarding and training processes, team member experience strategy, and performance management systems.
• Customer Experience: Identify and lead initiatives to improve our guest experience in the areas of hospitality, taste, cleanliness, and speed/accuracy.

Job Expectations

• Full-Time with flexible schedule
• 2 year commitment
• Bachelor’s degree

Pay and Benefits: Starting $45-50k a year

• Free MBA at Point University
• Medical, Dental, and Vision Insurance
• 401K match
• Moving Bonus (50 miles+)
• Employee meals
• Paid Time Off
• Phone stipend

Requirements

Full-Time with flexible availability (including opening/closing shifts)

2 year commitment

Bachelor's degree Business or equivalent

Company Information

Chick-fil-A Flemington is committed to being the destination of choice within the greater Flemington area. Our goal is delivering operational excellence every day by developing servant leaders through the foundation of our Chick-fil-A Flemington Leadership Standards of Excellence.

Founded in 1967, Chick-fil-A has grown to over 2500 locations and has even gone international. Founded on core principles, we believe that "we are in the people business and we just happen to sell chicken". We are inspired by the vision of being the world’s most caring company. We are committed to living that out in the lives of our guests and our communities. If this vision inspires you, please check out this position and other positions available.

Please note that responses will come from HR@cfaflemington.com; we advise you add this address to your email contacts to ensure you receive any communication regarding interviews.

Address: U.S Highway 202, Flemington, NJ, US

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.