Enterprise Account Manager

Managing a portfolio of approximately 50 mid-market sellers, the full-time Enterprise Account Manager will focus on retaining and growing client relationships through customized onboarding experiences and technical solution implementation while collaborating with cross-functional teams. Key responsibilities Retain and expand the portfolio through use-case and cross-sell opportunities Identify and project manage technical solutions to meet customer needs in collaboration with internal teams Negotiate contracts for use-case expansion and provide high-level client service Required qualifications 5+ years of account management or sales experience Experience within the Retail industry Proven project management skills with engineering, product, and finance teams Experience in contract and pricing negotiations with senior stakeholders Strong technical solutioning framework and discovery skills