Company Overview
NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North America’s 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service that’s simple to use and manage. To learn more about our solutions please visit
Responsibilities
The Associate Solution Engineer role is responsible for the support of client’s enterprise solutions. The Associate Solution Engineer will act as a technical support engineer for assigned clients and field initial support requests. In addition, the role will work escalations from customer’s and other Managed Service Engineers.
Scope of Role Responsibilities
Essential, key job responsibilities for this role include, but are not limited to:
Additional job responsibilities include, but are not limited to:
Qualifications
Role Qualifications and Requirements
The following are minimum qualifications and requirements required for this role:
The following qualifications are ideal, but not required:
Associate Solution Engineer • Sacramento, CA, US
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