Talent.com
Kimpton Hotels & Restaurants
Assistant Front Office ManagerKimpton Hotels & Restaurants • Charlottesville, VA
Assistant Front Office Manager

Assistant Front Office Manager

Kimpton Hotels & Restaurants • Charlottesville, VA
30+ days ago
Job type
  • Full-time
Job description

Job Snapshot

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all Front Office operations by setting and maintaining a high level of guest service. Provide support for the line staff, scheduling, and training of Front Office employees.

Some of your responsibilities include:

  • Supervise all duties performed by the team.
  • Create and post all employee schedules in a timely manner.
  • Coach, counsel, and discipline employees when necessary, using correct documentation and techniques.
  • Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure.
  • Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
  • Train and monitor all service levels provided by employees to guests and other fellow employees.
  • Meet or exceed levels of service required by the Mystery Shopper Survey.
  • Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements.
  • Ensure all employees follow cash and credit handling procedures.
  • Accountable for the "guest ledger" and its proper daily maintenance.

What You Bring

  • 1 year of supervisory experience in hospitality or similar industry.
  • Bachelor's Degree is preferred.
  • Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity.
  • Ability to verbally communicate effectively and professionally.
  • Experience using Opera and Microsoft Office Suite.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.
Create a job alert for this search

Assistant Front Office Manager • Charlottesville, VA

Similar jobs

Rooms Front Office - Front Office Supervisor

Omni HotelsCharlottesville, VA, United States
Full-time

The Front Office Supervisor is responsible for overseeing the check-in and check-out process, ensuring each guest is welcomed with professionalism and courtesy.This position supports the Director o... Show more

 • Promoted

Branch Office Administrator

Edward D. Jones & Co., L.P.Barboursville, VA, United States
Full-time

This job posting is anticipated to remain open for 30 days, from 14-Jul-2026.The posting may close early due to the volume of applicants.Join a financial services firm where your contributions are ... Show more

 • Promoted

Assistant Manager

Grease MonkeyCharlottesville, VA, United States
Full-time

The Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as "second-in-command" at the center.The Assistant Manager is responsib... Show more

 • Promoted

Branch Manager - Skyline District

Wells FargoMadison, VA, United States
Temporary

Why Wells Fargo: Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communi... Show more

 • Promoted

Assistant Manager

Panera - Flynn GroupCharlottesville, VA, United States
Full-time

Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries.We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.We're known fo... Show more

 • Promoted

RESTAURANT ASSISTANT MANAGER

PotbellyCharlottesville, VA, United States
Full-time

Leads and behaves according to Potbelly Values.Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift.Assistant Managers... Show more

 • Promoted

Front Office Manager

Keswick Hall and ClubCharlottesville, VA, United States
Full-time

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains.Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered... Show more

 • Promoted

Assistant General Manager

Raging Waters Los AngelesCharlottesville, VA, United States
Full-time

The Role As an Assistant General Manager, you will keep every department running, drive revenue on the floor, and make sure guests leave ready to come back.When the GM is out, you own the shift, th... Show more

 • Promoted

Assistant General Manager

CavaCharlottesville, VA, United States
Full-time

In the role of Assistant General Manager ("AGM"), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants.You will part... Show more

 • Promoted

Front Office Assistant Manager

Kimpton HotelsCharlottesville, VA, United States
Full-time

Why We're Here We believe heartfelt, human connections make people's lives better.Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality tha... Show more

 • Promoted

Assistant General Manager

Bowlero CorporationCharlottesville, VA, United States
Full-time

The role as an Assistant General Manager will keep every department running, drive revenue on the floor, and make sure guests leave ready to come back.When the GM is out, you own the shift, the tea... Show more

 • Promoted

Assistant Manager

Team CobbsGordonsville, VA, United States
Full-time

You are responsible for everything that happens during your shift.This includes all cost controls, inventory control, cash control and customer relations.You must follow ALL policy and procedures 1... Show more

 • Promoted

Assistant Manager for Fashion Boutique

New Day Executive SearchCharlottesville, VA, United States
Full-time

A growing group is looking for an Assistant Manager with enthusiasm, a positive outlook, and a desire to be part of something incredibly fun.A superb environment to work, learn, and grow, with adva... Show more

 • Promoted

Assistant Dental Office Manager

Aspen DentalCharlottesville, VA, United States
Full-time

Assistant Dental Office Manager.At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-c... Show more

 • Promoted

Assistant Manager

RVA GigstersCharlottesville, VA, United States
Full-time

We are seeking a highly motivated and experienced Contract Assistant Manager to join our team at our North Chesterfield location.The ideal candidate will possess strong leadership skills, excellent... Show more

 • Promoted

Assistant Manager

SwimMetro Management, IncEarlysville, VA, United States
Full-time +1

We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, ... Show more

 • Promoted

Front Office Assistant Manager

KimptonCharlottesville, VA, United States
Full-time

We believe heartfelt, human connections make people's lives better.Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people f... Show more

 • Promoted

Assistant Store Manager

The TJX Companies, Inc.Charlottesville, VA, United States
Full-time

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prior... Show more

 • Promoted

Assistant General Manager

Phenom PeopleRuckersville, VA, United States
Full-time

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.Franchisees are independent business owners who set their own wage a... Show more

 • Promoted

Automotive Assistant & Service Managers

Mavis TireCharlottesville, VA, United States
Full-time

Automotive Assistant & Service Managers.NTB is proud to join the Mavis Tire Family.We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-th... Show more