Talent.com
Altitude Trampoline
Customer Service ManagerAltitude Trampoline • 2703 West Osceola Parkway, Kissimmee, FL, USA
No longer accepting applications
Customer Service Manager

Customer Service Manager

Altitude Trampoline • 2703 West Osceola Parkway, Kissimmee, FL, USA
30+ days ago
Salary
$12.00–$14.00 hourly
Job type
  • Part-time
Job description

Customer Service Manager

  • 2703 West Osceola Parkway, Kissimmee, FL, USA
  • 12-14 per hour
  • Hourly
  • Part Time

INTRODUCTION

Altitude Trampoline Park in Kissimmee FL is growing its leadership team. We are interviewing for the role of Customer Service Manager. The successful candidate must have a High School Diploma or equivalent with two years of experience in customer relations. A college degree is preferred. Must also have excellent communication skills, computer experience, and supervisory experience.

PRIMARY JOB RESPONSIBILITIES

  • Assist General Manager in staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and developing personal growth opportunities
  • Assist the General Manager with follow up on staff by in communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
  • Provides overall management and leadership of the Customer Service Team focused on providing excellent customer service.
  • Assesses the training needs of the Customer Service Team and oversees the training development and delivery.
  • Identifies and implements process improvements across the Customer Service department as well as other departments when necessary.
  • Makes Customer Service policy recommendations that align with the strategic direction of the company and/or provide better service to our customers.
  • Ensures Customer Service team is adhering to company policies and guidelines.
  • Creates a unified Customer Service team through effective communication, team building, motivation, and recognition. Leads Customer
  • Handles the more complex customer issues as well as escalated customer calls.
  • Reviews and approves adjustments and escalated payment arrangements.
  • Performs Customer Service Supervisor duties when the need arises.

ADDITIONAL RESPONSIBILITIES

  • Provides or performs other services as needed or required by General Manager

CONTROLS OVERWORK

Works under the direct supervision of General Manager and Assistant General Manager who will indicate general assignments, limitations, and priorities.


SKILLS AND KNOWLEDGE

  • Minimum of 1- 2 years of management experience
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
  • Ability to handle multiple assignments on a timely basis with a high degree of accuracy
Create a job alert for this search

Customer Service Manager • 2703 West Osceola Parkway, Kissimmee, FL, USA

Similar jobs

HVAC Retail Service Manager

Franks Air Conditioning IncSaint Cloud, FL, United States
Full-time

Position Overview: The HVAC Service Manager is responsible for overseeing and managing all aspects of our HVAC Service department.This role involves leading a team of service technicians, ensuring ... Show more

 • Promoted

Customer Support / Service Desk Manager

Software Technology, Inc.Kissimmee, FL, United States
Full-time

Seeking a C2C candidate located in the specified area.Provide direct supervisory and administrative oversight and direction to staff that coordinate and direct information technology activities.Hig... Show more

 • Promoted

Manager In Training

Buddy's Home FurnishingsKissimmee, FL, United States
Full-time

A Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company.Acquire and Maintain Customers through Sale... Show more

 • Promoted

Automotive Service Manager

Express Oil Change & Tire EngineersKissimmee, FL, United States
Full-time

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, a... Show more

 • Promoted

Operations/Service Manager

Burlington Stores, Inc.Kissimmee, FL, United States
Full-time

Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who... Show more

 • Promoted

Bilingual Store Manager

ACE Cash ExpressKissimmee, FL, United States
Full-time

The Store Manager serves as the face of ACE Cash Express to our customers.On top of providing customer service and facilitating sales, you will also build professional relationships with customers,... Show more

 • Promoted

Shift Manager

Five GuysKissimmee, FL, United States
Full-time

Shift Managers at Five Guys provide their leadership and expertise in helping our restaurant teams to WOW our customers each day.They set the example and teach crew members how to maintain our high... Show more

 • Promoted

Store Manager

Pep BoysKissimmee, FL, United States
Full-time

Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and st... Show more

 • Promoted

Shift Manager

Checkers & Rallys Drive-In RestaurantsKissimmee, FL, United States
Full-time

Location: Kissimmee, FL, US, 34746.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you ... Show more

 • Promoted

Credit Manager

Buddy's Home FurnishingsKissimmee, FL, United States
Full-time

BHF 0024 - Kissimmee, FL 34741.Level Experienced Position Type Full Time Education Level Not Specified Category Customer Service.The Credit Manager along with the Sales Manager are the second in ch... Show more

 • Promoted

Sales Manager (Remote)

Aquatis LLCKissimmee, FL, United States
Remote
Full-time

Interested in generating sales for Aquatis? Looking to learn and develop your sales experience? We think we could help!.Aquatis LLC is searching for brand new talent to join our network to help lea... Show more

 • Promoted

Customer Service Representative

DXP EnterprisesKissimmee, FL, United States
Full-time

Customer Service Representative - 1408Summary:Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products ... Show more

 • Promoted

Sales Manager

Buddy's Home FurnishingsKissimmee, FL, United States
Full-time

The Sales Manager along with the Credit Manager are the second in charge at the individual branch location.The Sales Manager performs a wide variety of job functions at the direction of the General... Show more

 • Promoted

Assistant Store Manager 10632

SBH Health SystemKissimmee, FL, United States
Full-time

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran... Show more

 • Promoted

Retail Location Manager

Amera TrailSaint Cloud, FL, United States
Full-time

The Retail Location Manager is responsible for overseeing the store's daily operations, ensuring exceptional customer service, strong sales performance, operational efficiency, and team development... Show more

 • Promoted

Shop Manager

Take 5 Oil ChangeKissimmee, FL, United States
Full-time

Shop Manager Lead the Fastest Oil Change Team at Take 5!.Ready to take the driver's seat and steer a top-notch team to success? At Take 5 Oil Change, we're searching for a dynamic Shop Manager to ... Show more

 • Promoted

Shift Manager 3070

Checkers & Rallys Drive-In RestaurantsSaint Cloud, FL, United States
Full-time

At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will assist the General Manager thr... Show more

 • Promoted

Operations Manager

Raising Cane'sKissimmee, FL, United States
Full-time

At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard.Raising Cane's is the f... Show more

 • Promoted

Assistant Store Manager 10632

Sally Beauty HoldingsKissimmee, FL, United States
Full-time

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran... Show more

 • Promoted

Manager In Training

BUDDYS HOME FURNISHINGKissimmee, FL, United States
Full-time

Position SummaryA Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company.Principal ResponsibilitiesA... Show more